Senior Platform Lead & Delivery Manager

Location: Arlington, VA (Remote with occasional onsite requirements)
Clearance: NOT Required
Job Type: Full-Time
Start Date: ASAP

About the Opportunity

We are seeking a Senior Platform Lead & Delivery Manager to lead an integrated enterprise platform team supporting a high-impact Department of State modernization initiative. This role combines technical leadership, delivery management, and cross-platform architecture across ServiceNow, Microsoft 365/SharePoint, and Power Platform.

This is an ideal opportunity for a senior technologist who thrives in complex enterprise environments and enjoys leading multidisciplinary teams through modernization, transformation, and continuous delivery efforts. You will serve as a player-coach, guiding both strategic direction and day-to-day execution across multiple business-critical platforms.

Key Responsibilities

Agile Delivery Leadership

• Own the full lifecycle of platform requests from intake through deployment
• Lead Agile ceremonies including daily stand-ups, sprint planning, backlog refinement, reviews, and retrospectives
• Evaluate incoming requests, estimate effort, and assign work across the team
• Monitor delivery progress, maintain sprint velocity, and remove blockers proactively
• Drive consistent execution across multiple concurrent platform initiatives

Cross-Platform Solution Architecture

• Design scalable, integrated solutions across ServiceNow, Microsoft 365/SharePoint, and Power Platform
• Partner with stakeholders to translate business needs into sustainable technical solutions
• Determine the best-fit platform for each use case while minimizing overlap and redundant tooling
• Ensure alignment with enterprise architecture, security, and modernization standards

Fit-Gap Analysis & Governance

• Lead formal Fit-Gap assessments to evaluate out-of-the-box platform capabilities before approving custom development
• Promote platform sustainability by prioritizing configuration over customization whenever possible
• Establish and maintain governance practices that support maintainability, scalability, and long-term modernization goals

Quality, Release & Operational Oversight

• Define and enforce code quality, peer review, and release readiness standards
• Oversee deployment planning and release execution to ensure stability and minimal service disruption
• Coordinate closely with platform owners, security stakeholders, and governance teams
• Support continuous improvement across release management, solution delivery, and operational excellence

Required Qualifications

• Bachelor's degree and 8+ years of IT experience
• At least 3+ years of experience in a Technical Lead, Delivery Manager, or similar leadership role
• Strong architecture and delivery experience across:
  • ServiceNow
  • Microsoft 365 / SharePoint
  • Power Platform
• Proven experience leading Agile delivery across multi-developer or cross-functional technical teams
• Hands-on experience with intake management, Kanban boards, sprint planning, and backlog prioritization
• Strong ability to translate functional needs into scalable platform solutions
• Excellent communication, stakeholder management, and problem-solving skills
• Active Secret Clearance required

Preferred Qualifications

• Experience supporting federal or government modernization programs
• Strong understanding of enterprise governance, platform rationalization, and secure solution delivery
• Experience leading teams in fast-paced, high-visibility environments

Preferred Certifications

• Certified ScrumMaster (CSM) or PMI-ACP
• ServiceNow Certified System Administrator (CSA) or Certified Implementation Specialist (CIS)
• Microsoft Certified: Power Platform Solution Architect Expert

Why Join Us

You will have the opportunity to help shape a major enterprise modernization effort supporting mission-critical government operations. This role offers visibility, ownership, and the chance to lead impactful work across some of the most important enterprise platforms in today's digital ecosystem.